FREQUENTLY ASKED QUESTIONS

Your Queries Answered

Here at Carenzo, we strive to provide clear answers to your queries. Understanding your needs is our priority, and we are committed to ensuring you have all the information you require for a seamless shopping experience.

What are your shipping options?

We offer a variety of shipping options to suit your needs, including standard, express, and international shipping. Each option is designed to provide you with flexibility and convenience to receive your order as quickly as possible.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number on our website to monitor your order's journey and expected delivery date.

What is your return policy?

Our return policy allows for returns within 30 days of receiving your order. Products must be in original condition and packaging. Please visit our returns page for detailed instructions and further assistance.